Maintenance & Support
How often should my commercial pizza oven be cleaned?
Cleaning frequency depends on the oven type, fuel source, and daily usage. Ash, food debris, and buildup should be removed regularly, while the cooking surface, burner components, chimney, hood, and ventilation system should be inspected on an established schedule.
How should I clean the oven’s cooking surface?
Allow the oven to cool to a safe temperature, then remove loose debris using tools approved for commercial pizza ovens. Avoid harsh chemicals or excessive water unless specifically permitted by the manufacturer’s care instructions.
What maintenance does a wood-fired pizza oven require?
Wood-fired ovens require regular ash removal, chimney and flue inspection, soot cleaning, and checks for unusual cracks or deterioration. Using properly seasoned firewood can also help reduce smoke and excessive buildup.
What maintenance does a gas-fired pizza oven require?
Gas-fired ovens should have their burners, ignition system, gas connections, controls, and safety components inspected regularly. Gas-related maintenance and repairs should always be performed by a qualified professional.
How often should the ventilation system be serviced?
The hood, filters, exhaust fan, ductwork, and chimney should be inspected and cleaned regularly. Service frequency depends on oven usage and the amount of grease, smoke, ash, or soot produced.
How do I request technical support?
Contact New York Brick Oven with your name, business information, oven model, installation details, and a clear description of the issue. Including photographs or video can help the support team understand the problem and recommend the appropriate next step.
